- Job Type: Full Time
- Qualification: BA/BSC/HND, FSLC,NCE,OND
- Experience: 5 - 11 years
- Location: Imo
- City: Owerri
- Job Field: Hospitality /Hotel / Restaurant
- Salary Range: ₦30,000 - ₦50,000/month
Main function:
To receive and attend to guest
Reports Directly to:
Front Office manager/commercial manager/Operations Manager
Sector: Hospitality
JOB DESCRIPTION
- Make and confirm reservations for guests
- Ensure proper room allocation
- Register and check guests in
- Close guest accounts and check guests out
- Confirm relevant guest information
- Verify guest’s payment method
- Issue room keys
- Maintain clear and accurate records of guest room bookings
- Compute all guest billings, accurately post charges to guest rooms and house accounts
- Receive and transmit messages for guests
- Listen and respond to guest queries and requests both in-person and by phone.
- Review accounts and charges with guests during the check-out process
- Process accurate payment of guest accounts
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Monitor visitors to the hotel
- Enforce rules and policies of the hotel
- Maintain a neat and orderly front desk and reception area
- Leverage on interpersonal and communication skills to lead, influence, and make sound financial/business decision making.
- Innovative to adapt quickly and effectively to the competitive nature of the hospitality industry.
- Good knowledge of Microsoft word and excel.
- Good knowledge of eZee hospitality solution.
- Any other assigned duty by the management.
Method of Application
Interested candidates should apply by sending the resume & cover letter to venmachospitality@gmail.com using the subject of the mail as the title. Multiple application will be terminated.
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